Last updated: 1 October 2026
Nisrina Global Beauty / Nisrina Skincare (“we”, “us”, or “our”) respects the privacy of our customers and users. This Privacy Policy explains how we collect, use, process, store, and protect personal information when users interact with our services, including through WhatsApp and other digital channels.
We may receive information provided directly by users, including name, telephone number, WhatsApp number, messages, customer inquiries, consultation information, transaction-related information, and other information voluntarily submitted through our forms, websites, or communication channels.We may also receive limited data through Meta Platforms and WhatsApp Business Platform where necessary to provide messaging and customer service functions.
We use personal information only for legitimate business purposes, including responding to customer inquiries, providing customer support, delivering requested information, managing consultations or assessments, sending transactional or service-related WhatsApp messages, following up on customer requests, and improving our customer service processes.Where permitted by applicable law and WhatsApp policies, we may also send information about products, services, or programs to users who have provided appropriate consent or otherwise permitted such communication.
WhatsApp Business Platform
We use the WhatsApp Business Platform provided by Meta to communicate with customers. Messages and related information may be processed through Meta's systems according to Meta's and WhatsApp's applicable privacy policies and terms.
Automation and Service Providers
We use third-party technology service providers to help operate our communication and automation systems. This currently includes n8n GmbH, which provides workflow automation and cloud processing services used to connect our systems with the WhatsApp Business Platform. Such service providers may process information only as necessary to provide their services to us and are expected to handle data according to applicable data protection and security requirements.
We do not sell users' personal information. Personal data may only be shared with service providers where necessary to operate our services, comply with applicable law, protect our legal rights, or respond to lawful requests from competent authorities.
Data Security and Retention
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, business administration, legal obligations, dispute resolution, or other legitimate purposes.
User Rights and Data Deletion
Users may request access, correction, or deletion of their personal information held by us.A user who wishes to have their personal data or WhatsApp-related information deleted may contact us using the contact information below. We will review and process legitimate requests in accordance with applicable Indonesian data protection laws.
Our services may rely on third-party platforms including Meta Platforms, WhatsApp, n8n, website hosting providers, and other technology providers. Their processing of information may also be governed by their own privacy policies and terms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or data processing practices. Any updated version will be published on this page.
Nisrina Global Beauty / Nisrina Skincare
Yogyakarta, Indonesia
Email: nisrina.skincare4@gmail.com